CRM and pipeline

Every lead. Until it becomes a client.

Who might hire you, what it is worth and what happens next. In the same place as your clients, proposals and invoices.

Pipeline

Drag the lead. The pipeline does the sums.

New, in contact, proposal sent: each lead sits in its stage, with what it is worth and where it came from. To move it, drag it.

  • An estimated value per lead, and the total of each stage
  • Source: referral, website, request form, social media, event…
  • Won and lost kept apart, with the reason a lead was lost
Follow-ups

No lead goes cold. gridOS reminds you.

Give each lead a next step and a date. On the day its owner gets a notification, and the home page lists the follow-ups that are due.

  • Mark it done and set the next step right there
  • A history of every call, e-mail, meeting and note
  • Every change of stage recorded, with who and when

Also part of it.

  • Requests from the form on your website arrive as new leads, with the answers
  • Meetings booked through your scheduling links become leads too
  • Won: the lead becomes a client, with a first project if you want
  • Write the proposal from the lead; when the client accepts and signs, the project and first invoice are created
  • Reports: win rate by source, why leads were lost and a weighted forecast

The rest of gridOS.

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